On August 2 I tried to log in on Everything Else and was told that my membership had expired. I tried to pay it and it charged me DOUBLE the amount. I contacted whoever I was supposed to contact, got a response the next day to say they needed to access my account. This morning I gave permission. This afternoon, I'm apparently still considered to be a non-paying person.

Do I answer the question "How are we doing" on the email or do I complain here?

Just sign me:

Wondering in Podunk Holler

Earline, I notified the other moderators of your post to see if one of us can also help you.

...and, following up on Marta's post above, we have alerted Internet Brands too, but it may take until after the weekend. Hang in, Earline, hang in!

Earline, I set you as a Premium member so you have access to everything while this gets sorted out. Kim usually looks after this - I will email her about it. Sorry you had these problems!!