I've just received an e-mail from Magellan's Catalog which referenced an article they have on their Website: How (and why) to Choose a Travel Agent. I thought it had some interesting and useful things to say (despite the misspelling at the end), so I wanted to share it with y'all.
And, incidentally, many of you probably know this, but I never realized before that Magellan has a number of helpful travel articles on their site. They are on a whole range of topics, many of which have been discussed on this board. For example, I just noticed that there is a list of articles on health issues while traveling.