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Slow Traveler
Posted
We are loaning out our Italian cell phone and want to tell them how to load a card for minutes into it. We have TIM, which we used last Sept/Oct, so it should still work.
Are the directions on the cards you buy, for minutes, clear to someone who does not speak or read Italian---we can't remember how we did it.
Confused
We have a pin number for the phone. Does that change between TIM and Vodaphone, which we had the year before?
It is the only pin I have written down.
I know it would all come back to us,if we were using it ourselves, but want to give clear directions.
I really feel stupid asking these questions after using this phone for 3 or 4 years!!!
 
Posts: 317 | Location: Connecticut | Registered: 02 December 2005Reply With QuoteEdit or Delete MessageReport This Post

Hero
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Here you go:

Recharge your Talk Time –

While in Italy, you can visit tobacco shops, magazine kiosks or convenience stores displaying the RICARIcard logo. On the back side, there will be a portion to scratch off with a coin that will reveal a 16-digit code.

Adding More Talk Time

• Locate the “SIM i. TIM” menu.
• Inside the “SIM i. TIM” menu, locate the “Ricarica” (recharge) menu.
• Inside the “Ricarica” menu, locate the “Ricaricard” menu.
• You will then be prompted for a “Codice” at which point you enter your 16-digit recharge code and hit ‘SEND’. Your credit will be applied within 10-15 minutes.

Alternatively, you can try this:

• Dial 4916 and an automated message in Italian will state your credit.
• After this message there will be a slight pause followed by a list of options.
• After you hear “Uno,” press the 1 key for the RICARIcard recharge option.
• Enter the 16-digit code. There will then be a slight pause.
• The number will be repeated back. Press 8 to confirm.
 
Posts: 4091 | Location: Siena, Italy | Registered: 17 September 2001Reply With QuoteEdit or Delete MessageReport This Post
Slow Traveler
Posted Hide Post
quote:
Originally posted by Cristina:
Here you go:

Recharge your Talk Time –

While in Italy, you can visit tobacco shops, magazine kiosks or convenience stores displaying the RICARIcard logo. On the back side, there will be a portion to scratch off with a coin that will reveal a 16-digit code.

Adding More Talk Time

• Locate the “SIM i. TIM” menu.
• Inside the “SIM i. TIM” menu, locate the “Ricarica” (recharge) menu.
• Inside the “Ricarica” menu, locate the “Ricaricard” menu.
• You will then be prompted for a “Codice” at which point you enter your 16-digit recharge code and hit ‘SEND’. Your credit will be applied within 10-15 minutes.

Alternatively, you can try this:

• Dial 4916 and an automated message in Italian will state your credit.
• After this message there will be a slight pause followed by a list of options.
• After you hear “Uno,” press the 1 key for the RICARIcard recharge option.
• Enter the 16-digit code. There will then be a slight pause.
• The number will be repeated back. Press 8 to confirm.


Thank-you so much.
We could not remember the steps before entering the code from the card.I don't remember the Tim menu, but remember it was not difficult.
I will print your instructions for them.

I did give them the 4916 number to check the amount of time left. I believe I had it changed from Italian to English last year, so that should be easy enough.
WineThank-you!
 
Posts: 317 | Location: Connecticut | Registered: 02 December 2005Reply With QuoteEdit or Delete MessageReport This Post

Gathering Hero
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You can also just go into a TIM store and pay for extra minutes without bothering with the card.

This summer I bought a card and when I scraped off the covering , the code went with it. So, I took the card and my phone to a TIM store and they "reinstated" the minutes. I had to show my passport--who knows why??? But the guy there told me, just come back here and forget the cards.

jan
 
Posts: 3287 | Location: Tallahassee, FL | Registered: 07 January 2004Reply With QuoteEdit or Delete MessageReport This Post
Slow Traveler
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quote:
Originally posted by jgk:
You can also just go into a TIM store and pay for extra minutes without bothering with the card.

This summer I bought a card and when I scraped off the covering , the code went with it. So, I took the card and my phone to a TIM store and they "reinstated" the minutes. I had to show my passport--who knows why??? But the guy there told me, just come back here and forget the cards.

jan


Thank-you!
I told them to try to find a TIM or tabacco store that would put it right in for them, while they are in Rome.
 
Posts: 317 | Location: Connecticut | Registered: 02 December 2005Reply With QuoteEdit or Delete MessageReport This Post
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